Due to the COVID-19 pandemic we have subscribed to a new student-based pre-order solution to enable the school to provide food during break and lunchtime to all students and staff while maintaining year group bubbles. This is a very challenging time for all and so this solution from VeriCool, will give us assurance that our students and staff are able to pre-order food and have it delivered to them in their bubble at break and lunch time.
With the current situation and the time we have had to introduce a new system, we have run into some issues. We can only apologise, but please rest assured we are trying to resolve them as quickly as possible.
Students and staff will be able to login to a web portal.
They will be able to do this on their home or school device and pre-order food for any given day (s), a week or a maximum of two weeks.
They can check their catering balance to ensure that there is sufficient funds to pre-order food.
Please ensure that your child’s account is topped up as normal via the school payment partner (Parent Pay)
You will be able to review all purchased transactions as well as any pre-ordered items but significantly your child will decide what they are eating.
Each individual (child) will receive a portal code which will enable them to set up their login details. This will be sent to them using their school email address or to you, using your school contact email address. In exceptional circumstances, we could post the information to you.
We hope this new solution provides us with a manageable way of providing food to students and staff and maintain everyone’s safety at this time of uncertainty. VeriCool have assured us this works in other schools.
Where do I setup the account and log in?
Please use the following link:
Initially you need to set up the account by clicking the “Setup Account” button and entering the unique code, you have been emailed. You will then be able to log in and pre-order food
Why are you moving from Parent Pay?
We are not. The new pre-order system is a separate system, but it talks directly to ParentPay. The new system is only a portal to place orders for food. All payments are still to be made through Parent Pay.
How do I pay for pre-ordered food?
You pay for pre-ordered food via Parent Pay as previous .The Vericool Pre-Order System talks to Parent Pay and will display your current balance. Your Parent Pay Balance will reduce once you make an order. You cannot add to your balance via VeriCool
The new system doesn’t show on my phone correctly.
Currently, the system is not available mobile devices. It will only display correctly on tablets or PC’s. There will be an update in the near future that will allow for mobile compatibility. We will communicate this as soon as it’s available.
This is a brand-new system to the school and our software supplier. The system is in constant development.
The system won’t work on Internet Explorer
There are some issues with Internet Explorer. These issues are being looked into; however Internet Explorer is being phased out by Microsoft. We recommend you use Microsoft Edge, Chrome, Safari or an alternative modern web browser.
Can I have my children merged into one account?
No. The system has been built to replicate the normal school day as closely as possible. Each student would normally purchase their own food at the till and have separate accounts at the till.
Each child should have their own VeriCool account. We appreciate that this will mean setting up the account on behalf of each child and if this is the case please be aware that your child(ren)s account must have their own email address and password. You cannot merge two accounts into one.
Can I request a new logon?
If you need to request a new login please email email@example.com
We understand just how important it is for young people to have a healthy and balanced diet. That is why our school dinner menu is filled with a variety of nutritious, quality meals. We cater for a variety of tastes, with a diverse range of options available every week, including vegetarian dishes. We aim to use as much farm assured meat as possible and buy our vegetables from a local supplier. Our eggs are free range.
Our regular favourites are:
Pasta, rice or jacket potatoes topped with:
- Baked beans
- Tuna sweetcorn
- Chicken korma and tikka curry
- Vegetarian tomato sauce
Menus please see our new section Wyedean School and Sixth Form Centre - This week's specials are....
We also offer a range of breakfast options, including cooked food and a varied break time selection.